To us, performance is a constant demand. We always strive to be the best in what we are doing. The touchstone for performance is its benefit for the customers. Performance is being measured by the results, not the processes.
Faith stands at the beginning of all interaction. We commit to the faith to break new, unfamiliar ground when we believe it to be necessary. We address unpleasant truths, can accept them and want to learn from them. This requires trust between all acting actors - partners, clients and our employees.
The prerequisite for innovation is creativity and openness. Old rules, that have been taken for granted, must be questioned, sometimes even be ruptured. Often, however, creative solutions may seem strange, especially at first glance. We stand for holistic thinking, flexibility and for active reflection of new thoughts.
Responsibility is the framework of all honest actions. We believe that the limits of responsible action are defined by the consequences. Deciding on or against an action reflects the degree of responsibility we choose to assume. Only by responsible conduct can we make the right decisions in the best interest of our customers.
We believe in the action-guiding power of targets. The clarity and transparency of targets bundles energy and supports the necessary identification with them. It is not our prime objective to foresee what lies in the far distance but to execute concrete measures for clear targets.
Transparency is created by openness and comprehensibility. We stand for open communication with our customers, partners and employees and for comprehensible decisions. This creates trust and credibility among all our stakeholders.
Sustainability means a course of action that protects the living quality and the means of livelihood for the present and future generations. To us, this also implies to contribute to the build-up of a seminal, self-sufficient economic structures
We express appreciation in our work with our customers and in our interactions with each other. Attention, interest and respect for others are our guidelines. Fairness and openness characterize our behavior.
We are convinced that no opinion or action can claim to be absolutely correct. Tolerance presupposes openness and the ability to accept strange ideas without prejudice. Tolerance also means to relativize one's own thoughts and, in the end, to collaborate in foreign concepts for the success of the customer.